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FAQs

Got a question about how things work? You'll find the answers right here.

General

Once your order is confirmed, it will be dispatched via courier service on the next working day.

Estimated delivery time:

  • West Malaysia: 2–4 working days
  • East Malaysia: 2–6 working days

⚠ Please note:
Delivery may take longer during weekends, public holidays, or peak periods, and the actual delivery time is subject to the courier company’s schedule.

After meal.

Besides cats, this product can also be used for dogs and rabbits.

Yes, it can mix with wet food or 100ml water.

Nasal Care does taste slightly bitter and pets tend to release foams from their mouth; hence that is normal since it is normal reaction to the aftertaste.

For Nasal Care, yes. Those who have fever, flu or sore throat with cough can take it.

For pregnant or breastfeeding mother, it is not recommended to take Nasal Care, but we do suggest replacing with our Immune Pro.

No. We suggest finish one of the medication first and then consume the other if still not cured.

Keep in room-temperature or refrigerator at chilled-compartment. Avoid direct sunlight or heated area.

If they're back to health after 5 days, we suggest to continue until 7 days so we can kill all the bacteria left in the body.

It depends on your cat weight and immune system; if they're around 1kg-3kg with good immune system, 1 bottle can support for cats.

2 months and above. If below than that, then we suggest replace with our Immune Pro.

For cat below 1kg, can give 1 pump daily.

If they're given an extra of only 1-2 pump, there will be no problem and it won't give any bad effect to the cat yet.